Shipping policy

SHIPPING INFORMATION

*All orders are fulfilled Monday through Friday excluding weekends and holidays.  Orders are shipped within 3-5 business days from the receipt of payment verification.

*We are not responsible for unexpected shipping delays caused by circumstances related to the courier or the weather. 

*Please allow up to 7 business days for your order to be shipped during sales. Ex; Black Friday & Holiday sales.

*You will receive tracking information on the day your order is shipped. Please allow 24 hours for your tracking information to update.

*Please exclude processing time when calculating your packages date of arrival. Delivery time starts 24 hours after your tracking information is received.

*We are only able to ship to the address you indicate, please ensure that the address entered at checkout is correct.

 INTERNATIONAL ORDERS

 *International packages may require addition processing time.  

*ShopKhaleesiRose is not responsible for addition shipping and/or customs charges incurred by customer when importing goods. 

*If package is returned to ShopKhaleesiRose due to unpaid charges, we will not issue a refund and reshipment charges will apply. 

*If the wrong address is entered at checkout and the package is returned back to us there will be a reshipment fee of $15 USD due prior to reshipment. 

*Once the item is shipped we are unable to make changes to shipping address. In this case, please contact USPS or selecting shipping carrier to make any address changes. 

*If your tracking information states delivered and you believe this to be an error. Please contact your local post office.